Frequently Asked Questions

Proof of Life Marketing

What is proof of life marketing?
Proof of life marketing is the concept that your business needs a consistent, active social media presence just to prove you are open, operational, and trustworthy. It is not about going viral or growth hacking. It is the baseline: customers Google your business, find your Instagram, see it has not posted in 6 months, and assume you are closed. Regular, professional posts show you are active.
Why does my business need regular social media posts?
72.8% of internet users research brands on social media (DataReportal, Digital 2025). 76% have purchased something they saw in a social post (HubSpot). 24% of people who read your reviews also check your social media before deciding (BrightLocal, 2025). Inactive accounts mean lost customers.
How is this different from hiring a social media manager?
A freelance social media manager charges £500+ per month. PlanPost Starter is £39/month. PlanPost never misses a post, generates sector-specific content (not generic stock photo posts), and the AI quality loop ensures consistent quality. It is not a replacement for a full creative strategy — it is proof of life, automated.
Will AI-generated content look fake or generic?
Every post goes through a draft, critique, and refine cycle. Content is sector-specific — a gym gets gym content, not generic small business tips. On Pro tier, reference image injection generates AI images that look like YOUR actual business. On Growth+, every caption is AI-rewritten to be unique.
How often will PlanPost post for me?
It depends on your tier. Starter: 2 posts per week. Growth: 5 per week. Pro/Agency: 10 per week. That is enough to maintain proof of life without spamming your followers.

Content & Quality

What sectors do you support?
We have a growing library of sectors including electronics repair, gym and fitness, hairdresser/salon, dental practice, cafe/coffee shop, personal trainer, and more. You can request custom sectors, and mix multiple sectors with weighted ratios if your business covers more than one area.
What does the quality loop do?
Every piece of content goes through three stages: Draft (initial generation with sector context), Critique (AI review for quality, tone, and engagement), and Refine (rework based on feedback). If the content still does not meet the quality threshold after refinement, the cycle repeats. This prevents low-quality AI slop from reaching your feed.
Can I use my own photos?
On Pro and Agency tiers, yes. Upload reference photos of your shop, products, and staff. The AI generates new images that match your actual business — your gym floor, your salon chair, your repair bench. Starter and Growth tiers use images from the sector content library.
What about holiday content?
PlanPost supports 199 countries with public, religious, and cultural holidays built into the content calendar. UK bank holidays, US Independence Day, Diwali, Lunar New Year — all automatic. No setup needed.
Can I edit the generated content before it goes out?
Yes. Your content library shows all generated posts with options to edit, approve, or reject. You have full control over what gets published.

Billing & Plans

Is there a free trial?
14-day Starter trial with full features. No credit card required.
What happens when my trial ends?
Your account automatically moves to the Free tier. Posts will include a "Powered by planpost.app" footer. Upgrade any time to remove it.
Can I change plans?
Upgrade or downgrade any time. Billing is pro-rated.
What are add-ons?
Extra posts, extra videos, and extra brands (Agency tier). Priced per tier and billed alongside your monthly subscription.

Technical

Which social platforms do you support?
Phase 1 (current): download and export for all major platforms — Instagram, Facebook, LinkedIn, TikTok, Twitter/X, Pinterest, YouTube, and Google Business. Phase 2: auto-posting directly to your connected accounts.
Is my data secure?
Defence-in-depth security model with tenant isolation, encrypted data at rest, and company-scoped access controls. All infrastructure runs on Cloudflare. Payments are handled by Stripe (PCI compliant).
Can I use PlanPost for multiple businesses?
Agency tier: 3 brands included, unlimited extras at £59/month each. Each brand gets its own sector, tone, reference images, and content calendar.

Still have questions?

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Your competitors are posting. Are you?

Every day your social media stays quiet, a customer chooses someone else. PlanPost keeps you visible, professional, and active — starting at £39/month.